Thank you for visiting and shopping at Park Lane Hobbies. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment rates depend on how quick you want the item delivered and the size/weight of your item. When you place your order on our website, it will calculate the shipping options for you.
Delivery delays can occur due to national holidays, weather, natural disasters, and other items out of our control. The USPS and UPS do a good job of communicating on their website when they expect delivery delays to happen due to these unforeseen events.
Shipment to P.O. boxes or APO/FPO addresses
Park Lane Hobbies ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Park Lane Hobbies is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Park Lane Hobbies is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Please contact us about shipping outside the United States via our Contact Form.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.